Under the Aetna Select and Aetna Choice POS II plans, you are not required to select a primary care physician (PCP). However, there are good reasons to choose a PCP . . .

  • Your PCP can provide routine and preventive care and treat you for certain illnesses and injuries.
  • Your PCP knows your health patterns and risks, and can help you make important medical decisions.
  • Your PCP may refer you to other participating health care professionals and facilities and coordinates your follow-up care.
  • Your PCP and other network providers will obtain coverage approval from Aetna (called precertification) on your behalf, prior to providing certain medical services. Precertification helps determine if the recommended services are covered under your plan.

Choosing a PCP
You can choose one PCP for your entire family, or choose a different PCP for each family member.

It’s easy to do! Click here to visit our DocFind® online directory and locate network PCPs near you.

Remember, you can change your designated PCP at any time by visiting Aetna Navigator or call the Member Services number on the Aetna ID card you’ll receive after you enroll.

Physician Nomination
If your doctor is not currently an Aetna participating provider and you would like him/her to be considered, you may call Member Services at 1-877-440-4709. A Member Services representative will ask for the name, address, phone number, and specialty of the physician who is being nominated. If a physician is interested in joining Aetna's network, you can direct him or her to the Provider Line at 1-800-353-1232.

Please note that nominating a physician does not guarantee that he/she will participate in the Aetna network. Acceptance into the network is contingent upon successful completion of Aetna's business participation criteria, credentialing process, Quality Management review, physician acceptance of the contract and compensation agreements, and whether Aetna contracts with physicians in the geographic area. The application process may take up to six months following receipt of the physician's application.