Tools and Services for the Informed Health Care Consumer

Making better health care decisions is easier when you are an informed health care consumer. Aetna can help you get there, with the tools and resources that can help you make important decisions about your care -- whenever it's convenient for you!
With Aetna Navigator, you can:

• Check the status of a claim or review an Explanation of Benefits (EOB) statement.
• Check the status of your Flexible Spending Account (FSA), if included in your plan.
• Email Member Services with benefits questions (also available in Spanish).
• Rate your health care professional.
• Link to DocFind to search for network doctors and other providers.